Privacy & Cookie Policy
Chemtrade Logistics Income Fund and its affiliates (collectively, “Chemtrade” or “we” or “us“) respect your privacy and take steps to protect certain information (“Data“) that may be collected via www.askchemtrade.ca (the “Website”). This Privacy Policy has been developed to explain what Data Chemtrade collects, how we use it, the precautions we take to keep Data secure, and the control you have over your Data, including Personal Information (as defined herein).
Collection of Data from the Website and Other Sources
General Information
Chemtrade collects Data about identifiable individuals (“Personal Information“) from this Website in instances where you specifically and knowingly choose to provide such Personal Information. For example, if you sign up for our news and updates mailing list, or you submit a query through the “Ask Chemtrade your questions” form. In addition, in certain circumstances, Chemtrade may collect business contact information that includes Personal Information, which is limited to your name, business e-mail, business phone number, job title, company name and business mailing address (collectively, “Business Contact Information“). Business Contact Information is collected, used or disclosed solely for the purpose of communicating or facilitating communication with individuals in relation to their employment, business or profession.
This Policy does not apply to our collection, use or disclosure of Business Contact Information.
Cookies
Chemtrade also uses tracking technology, such as tags and Javascript (collectively, “Cookies“) to gather, store and analyze Data such as device type, operating system, and location, as well as the number of visits and the amount of time each visitor views the Website. Generally, we use the forgoing Data to help us improve the Website and visitor experience. We also use the Data we collect to understand the behavior and preference of visitors in order to improve the quality of the Website content, products, and services we provide. We sometimes use this Data for remarketing to reach people who have previously shown interest in our products and services. Third-party vendors, such as Google and Meta to help us target potential customers by placing ads and monitoring intent and engagement on our Website.
Third Party Data
We may also collect Data about you from other sources, including trade publications and combine this information with other Data collected on our Website. This helps us update our records, identify new customers, create tailored advertising, and analyze overall trends so we may facilitate and provide relevant content that may be of interest to you.
We may also use any Data collected on the Website where necessary or appropriate to:
Comply with applicable laws and related legal processes;
To manage and develop our business operations and stakeholder engagement;
Respond to requests from government and public authorities; or
Enforce Chemtrade’s terms and conditions under its Legal Notice or otherwise protect Chemtrade, its operations, rights or privacy.
Before using or disclosing Personal Information for a purpose not previously identified, we will identify the new purpose and obtain your consent unless the use or disclosure is authorized or required by law.
Data Security
We undertake to take all reasonable steps to protect your Data and to prevent Data from being disclosed to third parties, except in accordance with this Privacy Policy. We will only disclose Personal Information to third parties if required to do so for legal or regulatory purposes, or to enforce Chemtrade’s rights (as detailed in the section above). We will only retain Personal Information for as long as necessary to fulfil the purposes for which it was collected. Despite the foregoing, data transmissions over the Internet and data storage systems can never be guaranteed to be 100% secure. Please notify Chemtrade immediately, should you become aware of any security issue.
Acceptance and Consent
By visiting this Website, communicating with us and/or submitting your Data to this Website, you acknowledge and agree to the terms of this Privacy Policy.
Your Rights and Chemtrade Contact
You have the right to request from Chemtrade that you be allowed to review, update and/or erase your Data. To exercise such rights or in case of any question relating to this Privacy Policy, please contact Chemtrade immediately. We will attempt to comply with your request as soon as reasonably possible. Chemtrade endeavors to be open and transparent about the policies and procedures it uses to protect Personal Information. Information about these policies and procedures will be made available. However, to ensure the integrity of our security procedures and business and operational methods, we do not disclose sensitive information about our policies and procedures.
Third Party Websites
Please note that the Website may include hyperlinks to third-party websites, which are completely beyond the control of Chemtrade. This Privacy Policy only applies to the Website and Chemtrade is not responsible for the content of the privacy or Data collection practices of third-party websites. You should review the privacy policies of these third-party websites before providing them with Personal Information. The inclusion of hyperlinks to third party websites does not imply approval or endorsement of the third-party hyperlinked website or third-party services or resources.
Governing Law
This Privacy Policy is governed by and construed in accordance with the substantive laws of Canada and the province of Ontario. You agree to submit any dispute arising out of your use of this website to the exclusive jurisdiction of the courts of competent jurisdiction in the City of Toronto, Ontario, Canada or such other location as the parties may expressly agree to. You specifically agree that if Chemtrade should prevail in any legal proceedings, you shall pay all of Chemtrade’s costs, including reasonable fees for in-house and outside counsel.
European Union
If the General Data Protection Regulation (“GDPR“) applies to you because you are located in the EU and you are using this Website in relation to the offering of goods or services, you have certain rights including: the right to receive a copy of your Data and have incomplete or incorrect Data rectified or deleted; the right to object to the processing of your Data; and the right to file a complaint with the regulatory authorities in connection with the processing of your Data. These rights can be exercised by contacting Chemtrade.
Changes to this Privacy Policy
This Privacy Policy is effective as of May 29, 2024 and will remain in effect until changes are made to its content, and any changes will be in effect immediately after the updated Privacy Policy is posted on this website. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Website after we post any changes to the Privacy Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the updated Privacy Policy.
Contacting Chemtrade
If you have questions or concerns about this Privacy Policy, contact us.
Chemtrade Cookies Policy
Chemtrade Logistics Income Fund and its affiliates (collectively, “Chemtrade” or “we” or “us“) developed this Cookies Policy to explain what Cookies are used on this website (the “Website“), as well as the purpose of the Cookies used. “Cookies” are small text files placed on your computer by websites that you visit to make those websites work, or work more efficiently, as well as to provide information to the owners of those websites.
What Kind of Cookies does Chemtrade Use?
Chemtrade uses the following categories of Cookies:
Performance Cookies
Performance Cookies collect information about how you use the Website so we can improve it for you in the future. For example, they collect information on which pages you visit most often and any error messages you may get. The information collected by Performance Cookies is anonymous. They do not collect any information that can identify you personally. The following is an example of Performance Cookies used by Chemtrade:
Google Analytics: Chemtrade uses Google Analytics Cookies to collect data such as device type, operating system, location, as well as the number of visits and the amount of time each visitor views the Website. Please note that this data is aggregated and used anonymously. We use the information to compile reports, and to help us improve the Website as well as the visitor experience. For more information, please visit: Google Analytics Cookies and the privacy policy of Google Analytics Cookies.
Targeting/Advertising Cookies
This website uses Google Analytics tracking code which uses cookies or similar technologies to track visitors of this website and gathers information about them. For more information visit https://support.google.com/analytics/answer/12159447?hl=en or https://developers.google.com/analytics/devguides/collection/protocol/ga4.
To change Cookie settings for the Website, you should go to your web browser which may allow some control of Cookies through the browser settings. Please note that there are no necessary Cookies required for this website, however, allowing cookies will likely improve your experience using this website.